Email & CRM Operations Specialist + Enjoy a $400 Sign-On Bonus!

Remote

Full Time

DMA - Email Marketing

Experienced

🚀 We’re Hiring: Email & CRM Operations Specialist

GrowthAssistant is looking for a highly organized and detail-oriented Email & CRM Operations Specialist to join our fast-paced marketing team. This role is critical in managing and executing end-to-end email campaigns, automated customer journeys, and CRM operations across multiple markets. You’ll ensure campaign accuracy, brand consistency, and performance optimization—while collaborating closely with cross-functional teams.

And here’s the best part:
✨ Enjoy a $400 Sign-On Bonus when you join us! ✨

If you thrive on precision, problem-solving, and process ownership, this is a fantastic opportunity to grow your expertise in email marketing, CRM operations, and project management while working with an ambitious, U.S.-based team.

🌟 Why You’ll Love Working With Us

✨ $400 Sign-On Bonus when you join our team!
🏠 Work From Home – flexibility and work-life balance.
🎉 Paid Holidays – recharge when you need it.
💼 Health Insurance – stay covered and protected.
🏖️ Paid Time Off (PTO) – because balance matters.
📚 Training & Growth Opportunities – we invest in your professional development.
🤝 Collaborative, fast-paced team environment – work alongside global talent.

🎯 What You’ll Do

Email Marketing & CRM Execution

Conduct QA reviews on all email deliverables (campaigns, flows, templates, SMS, popups) to ensure accuracy, branding consistency, and correct targeting.
Own the setup, scheduling, and execution of CRM campaign tactics including promotions, in-app banners, emails, and customer lists.
Check technical setups before launch to ensure deliverability and correct audience segmentation.
Join daily meetings to align on workload and priorities.
Document campaign processes and maintain Jira tickets, calendars, and status trackers.
Flag SLA violations, track QA misses, and suggest improvements to campaign execution.

Project Management (via Jira/PM Tools)

Monitor project progress, identify bottlenecks, and proactively address issues.
Communicate status updates, risks, and next steps to stakeholders clearly and consistently.
Facilitate cross-team collaboration to ensure smooth hand-offs and campaign execution.

Analytics & Optimization

Track campaign performance using analytics tools (Amplitude, Looker, etc.) and Google Sheets.
Provide regular reporting on KPIs including open rates, CTR, subscriber growth, and campaign health.
Support insights-driven improvements to enhance campaign efficiency and effectiveness.

✅ What We’re Looking For

2+ years working with an ESP (Braze preferred, but any major ESP like Salesforce, Adobe Campaign, or HubSpot is welcome).
1+ year QA experience in CRM/email campaigns.
1+ year analytics experience with Amplitude, Looker, or similar.
Proficiency in project management tools (Jira, Notion, Confluence, ClickUp).
Skilled with Slack, G-Suite, and CRM systems (email, push, in-app, promo codes).
Hands-on experience reviewing, updating, and scheduling digital campaigns (copy, creative, code).
Basic HTML knowledge for email template adjustments.
Basic Google Sheets skills (formulas, lookups, pivot tables).
Strong English communication skills (written & spoken).

⭐ Nice-to-Have

Experience with SQL or BI tools (Looker, Power BI, Tableau).
Experience working with app-centric clients.
Familiarity with SendGrid or other ESPs.

🧩 Critical Soft Skills

Exceptionally detail-oriented—you double-check everything and spot issues before they happen.
Fast response times, strong ability to meet deadlines.
Thorough, process-driven, and passionate about delivering error-free, high-quality work.
Strong collaborator with excellent English communication skills.

💰 Compensation

₱60,000 – ₱85,000/month + $400 Sign-On Bonus!

At GrowthAssistant, we’re looking for someone who wants to learn, grow, and take on more responsibility along the way. If you’re detail-obsessed, love building processes, and want to grow in CRM operations and email marketing, this is the role for you.

✨ Apply now, join our growing team, and enjoy the $400 Sign-On Bonus!

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