Accounting Operations Specialist

Philippines

Full Time

Experienced

GrowthAssistant seeks a highly organized, communicative, and analytical Accounting Operations Specialist for a 3-month engagement. This role necessitates someone who is organized, communicative, adaptive, and analytical—qualities essential for managing accounts effectively while fostering positive relationships with clients during financial transactions. Training opportunities will help bridge any gaps regarding specific software knowledge required for successful performance in this position. Should have the ability to manage multiple tasks simultaneously while meeting deadlines. This person will also do some AR collections and likely participate in some rotational things where an AR manager will do Accounting Ops and Accounting Ops will do collections.

Company Benefits:

Work from home
PTO and Paid Holidays
Health insurance
Salary Range: PHP70-80K/month

Must-haves:

3+ years experience supporting finance/accounting functions
1+ years experience with Zendesk or similar software
1+ years experience with SaaSOptics or similar
1+ years experience with Salesforce (SFDC) - for data investigation or similar software
Strong English verbal and written communication skills and willingness/confidence to embrace outbound calling
Intermediate Excel / GSheets skills (for data entry)
Demonstrated ability following role-related process docs with little to no error
Ability to work in any US time zone

Core Tasks:

Thoroughly review and understand each client's account history, including payment patterns, outstanding balances, and previous communications.
Maintain accurate records of all accounts, ensuring that detailed notes on collection efforts are logged consistently.
Use a structured approach to document interactions with clients to track progress effectively
Support the administration of dozens of finance-related tasks such as:
- Ticket Management in Zendesk
- Point of Contact for Billing Queries
- Payment Processing / Verificationt
- Invoice Management
- Billing Contacts Maintenance
- Document Sending

If you think you are our ideal candidate, we'd love to meet with you!

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Do you have at least 2 years of experience supporting finance/accounting functions?*

Do you have experience with Zendesk or similar software?*

Do you have experience with SaaSOptics or similar software?*

Do you have experience with Salesforce?*

Do you have experience with QuickBooks?*

Do you agree that this role offers a 3-month engagement?*

Are you amenable to working in the graveyard shift?*

Are you comfortable working with a time-tracking tool?*

I hereby declare that all information provided in my application to GrowthAssistant is accurate, complete, and true to the best of my knowledge. I understand that any inconsistencies found in the information provided at any stage of the recruitment process may result in the automatic rejection of my application. I understand and acknowledge that I will no longer be considered placeable with GrowthAssistant if any discrepancies are identified.*

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Accounting Operations Specialist

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