E-Commerce Accounts Receivable Specialist
Remote
Full Time
Mid Level
GrowthAssistant is seeking a skilled and motivated E-Commerce Accounts Receivable Specialist. This role is integral to supporting various accounting and financial operations-related tasks. The ideal candidate will thrive in a fast-paced environment, possess strong attention to detail and organizational skills, and have a background in financial operations or accounting.
Salary: Up to Php 90,000 depending on experience
The Benefits:
- Work From Home
- Attendance, Performance, and Referral Bonuses
- Paid Holidays and Time Offs
- Health Insurance Card
The Requirements:
- 1+ years experience with Hubspot or similar CRM (sales and customer support functions)
- Prior experience managing accounts (direct client-facing comms - strong verbal and written is required)
- Experience in a subscription-based environment
- 3+ Years of Accounts Receivable experience
- 1+ years experience with Stripe or similar platform
- Intermediate Excel experience (v-lookup, pivot tables and basic formulas)
- Basic experience with G Suite, Slack is a must-have
- Experience with Quickbooks is preferred
The Role:
- Proactive outreach to clients re: pending bill due date
- Reactive outreach to clients with delinquent bills
- Maintain complete records on all accounts including detailed notes on collection efforts
- Process incoming payments in CRM and Stripe in compliance with financial policies and procedures
- Perform day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts payable data
- Be the point of escalation, and bookkeeping, for payment inquiries such as missing payments, incorrect payment amount, and other payment-related issues, and triage escalations to the payment leads
- Create and generate invoices in Quickbooks or similar software and record/track in CRM
- Check CC Failed payments and follow up with customer (Dunning Process)
- Change contact info in Stripe as needed
- Manual Invoicing w/in Stripe
- Check new subscriptions in Stripe and document accordingly in Hubspot
- Manually log wire transfers or check deposits from Strip communication, mark as ‘paid’ in stripe and document deal in Hubspot
- Inventory management reconciliation
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