Payer Support Assistant

Remote
Full Time
Experienced

We’re looking for a detail-oriented Payer Support Assistant to support healthcare directory accuracy and data integrity initiatives. In this role, you’ll review provider lists, identify missing or incorrect information, conduct research using internal CRM tools and external web sources, and update profiles across multiple directories to ensure data accuracy and consistency.

This is a highly execution-focused, detail-heavy role ideal for someone who
enjoys structured data work, research, and quality assurance. If you take pride in clean data, organized spreadsheets, and spotting inconsistencies others miss, this role is for you.

📍 Work Setup
    •    100% Remote
    •    Starts at PHP 55,000 per month
    •    Full-time | US Pacific Time Zone


🤝 What You'll Do

  • Cross-reference a Google Sheets list of ~1,500 providers across multiple directories

  • Review new and existing health provider profiles for accuracy and completeness

  • Identify missing or incorrect information and conduct research using CRM and web sources

  • Update provider profiles or flag necessary corrections (names, headshots, specialties, etc.)

  • Track progress in spreadsheets and provide daily updates

  • Escalate discrepancies or issues when appropriate

  • Support additional ad-hoc data and QA tasks as needed

✅ Must-Haves

  • Intermediate proficiency in Google Sheets (sorting, filtering, basic formulas)

  • Strong attention to detail and quality assurance mindset

  • Excellent written and verbal English communication skills

  • Strong organizational skills and ability to manage high-volume data

  • Comfortable using Slack and collaborating remotely

  • Ability to pivot quickly based on changing priorities

  • Availability to work US hours with some PST overlap

🌟 Nice-to-Have

  • Experience supporting healthcare clients, mental health providers, or HIPAA-related workflows

  • Previous quality assurance or data auditing experience

  • Experience compiling, cleaning, and organizing data from multiple sources in Google Sheets


💰 Compensation and Benefits

  • Monthly Salary: starts at PHP 55,000
  • Attendance Bonus: $25 per month for perfect attendance
  • Performance Bonus
  • Anniversary Bonus
  • Referral Bonus: $300 per successful referral
  • Paid Time-Off (PTO):
    • 7 days Holiday PTO
    • 6 days Regular PTO
  • Healthcare Plan Provided
  • Parental Leave

💡 Why Join Us
This role offers stable, process-driven work with clear deliverables and measurable impact. You’ll help ensure healthcare provider information is accurate and accessible—supporting better visibility and trust in provider directories. If you’re someone who loves structured tasks, research, and getting the details right, this is a great opportunity to grow your remote career in data operations.

🚀 If you have an eye for detail and enjoy turning messy data into clean, reliable information—apply now and be part of a team that values precision and ownership!

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