We’re looking for a detail-oriented CRM QA Lead to lead a team of QA specialists in reviewing, executing, and improving CRM campaign processes across email, push, in-app, and promo tactics. This role balances leadership, technical expertise, and strategic oversight to ensure quality, accuracy, and timely delivery of lifecycle marketing initiatives.

This is a great opportunity for someone who wants to work with a growing brand and wants continuous learning and growth during their career.

Growth Assistant benefits include:
🏠 Work-from-home setup
🎉 Paid holidays
💼 Health insurance
🏖️ PTO
📚 Training opportunities

The Schedule:

9:00 AM to 6:00 PM PST

Must-Have Qualifications:

3+ years of experience with an ESP platform and QA-specific tasks (Braze preferred)
Proficiency in JIRA, Slack, G-Suite, and CRM systems, with intermediate skills in HTML and SQL
Strong working knowledge of Google Sheets and campaign documentation practices
Experience managing campaign reviews including copy, code, and creative
2+ years in a leadership role with a proven track record of team motivation and KPI achievement

Core Tasks and Responsibilities:

Host daily stand-ups to manage team workload, re-assign tasks, and review priorities
Oversee QA of email marketing campaigns, ensuring brand alignment and technical accuracy
Support GAs with campaign prep, documentation updates, and internal calendars
Collaborate with cross-functional teams to execute marketing tactics across all CRM channels
Audit QA cases, track common errors, and support continuous improvement in processes and training materials

The Compensation:

₱55,000 to ₱95,000/month

Apply for this position

Required*

Apply with

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Who referred you to this position? Enter their first and last name here.

LinkedIn Profile URL:*

Website, blog or portfolio:*

How many years of experience do you have in email marketing?*

Which email marketing platforms have you worked with? (Select all that apply)* Not ApplicableMailChimpKlaviyoHubSpotSalesforce Marketing CloudConstant ContactOthers

What types of email campaigns have you managed? (Select all that apply)* Not ApplicablePromotional emailsTransactional emailsDrip campaignsNewslettersEvent-triggered emailsOthers

How proficient are you with email automation workflows and sequences?*

What is the largest email list you’ve worked with?*

Which of the following tasks have you handled in email marketing? (Select all that apply)* Not ApplicableBuilding email templates (HTML/CSS)Copywriting and editing for email contentSegmenting email lists for targeted campaignsA/B testing subject lines, CTAs, and designsAnalyzing performance metrics (open rate, CTR, conversions)Other

What is your experience using SQL to query customer data for email segmentation?*

How comfortable are you with analyzing email marketing metrics and creating reports?*

Please list the skills you had that you believe aligned with the requirements and responsibilities of the role, use commas to separate your answers.*

List the tools and software you were proficient in, particularly for this role, use commas to separate your answers.*

How would you rate your proficiency in Excel/Google Sheet?*

What is your current shift schedule?*

Are you able to consistently work an 8-hour graveyard shift?*

When was the last time you worked PH Graveyard hours?*

Total years of experience working on a graveyard shift?*

Here at GrowthAssistant, we use time tracker called Hubstaff which will be used for tracking your hours and productivity tracking as well. Are you comfortable using this tool?*

Please provide details regarding your remote work setup, including your internet service provider (ISP) and equipment for work(e.g. Converge - 150 MBPS and Windows laptop with 16 GB RAM, Intel Core i5:*

How soon can you start?*

Do you have any planned leaves in the next 90 days? If yes, please state the dates*

What's your expected monthly salary in PHP?*

Have you applied to GrowthAssistant before?*

Are you residing in the Philippines?*

Do you consent to GrowthAssistant collecting and contacting your 2-3 professional references for a background check as part of the recruitment process?*

Please provide your professional references (name, job title, company, email, contact #).

Reference 1:
Reference 2:
Reference 3:

Note: References will only be contacted during the final stages of the application process.*

I hereby declare that all information provided in my application with GrowthAssistant is accurate, complete, and true to the best of my knowledge. I understand that any inconsistencies found in the information provided at any stage of the recruitment process may result in the automatic rejection of my application. I understand and acknowledge that I will no longer be considered placeable with GrowthAssistant if any discrepancies are identified.* Yes

Human Check*

Submit Application

Welcome to GrowthAssistant's Career Page! Opportunities ranges from Digital Marketing to Customer Service.

CRM QA Lead

Must-Have Qualifications:

Core Tasks and Responsibilities:

Apply for this position