HR Engagement and Operations Assistant

Philippines

Full Time

Experienced

GrowthAssistant is looking for an HR & Engagement Specialist who thrives in creating meaningful connections and fostering a vibrant remote culture. In this role, you’ll be at the heart of employee engagement, such as organizing events, facilitating discussions, and ensuring every team member feels supported and heard. You’ll also handle key HR coordination tasks, from timesheet management to onboarding and benefits administration.

Core Tasks:

Coordinate and facilitate team events and company activities that promote engagement and collaboration.
Hold compliance, coaching, and offboarding conversations with team members.
Conduct employee check-ins and gather feedback through surveys or focus groups to enhance engagement and retention.
Lead and facilitate focus group discussions for deeper employee insights.
Serve as the first point of contact for employee inquiries, either escalating them to the appropriate team members or directly resolving inquiries related to timesheet adjustments, overtime requests, PTO requests, sick leave requests, catch-up hours, and Certificates of Employment (COE) issuances.
Handle timesheet adjustments in the backend.
Export or manually enter data into existing HR reports.
Monitor productivity tracking dashboards and review employee timesheets for accuracy and completeness.
Assist in onboarding and orientation processes to ensure seamless integration for new hires.
Prepare and manage benefits documentation, including perfect attendance bonuses, healthcare enrollments, and welcome kits.
Support payroll processing by collecting, verifying, and organizing timekeeping data.
Undertake additional tasks and special projects as assigned by the HR team or leadership.

Must-Haves:

Energetic, outgoing, and people-oriented, with a passion for fostering a positive and engaging work culture. Comfortable leading events, facilitating discussions, and creating a sense of community among remote employees.Strong organizational and time-management skills.
Basic proficiency in Google Sheets.
Experience working in CRM or HRIS tools (HubSpot preferred).
Experience working in a project management tool (AirTable preferred).
Excellent written and verbal communication skills in English.
Ability to handle sensitive and confidential information with discretion.
2+ years of experience in human resources, employee engagement, or a related role.
Experience working in a remote environment.

Nice-to-Haves:

Experience supporting HR in a staffing, talent solutions, or BPO industry.
Start-up experience.
Familiarity with Hubstaff, HubSpot, Notion, and AirTable.
Background in event planning or employee engagement initiatives.
Knowledge of basic payroll and benefits administration practices.

Grow-Intos:

Launching new employee engagement strategy and initiatives.
Develop expertise in HR analytics and reporting.
Play a key role in enhancing company-wide engagement programs and retention efforts.

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