Travel Coordination & Data Assistant
Remote
Full Time
Mid Level
GrowthAssistant is seeking a skilled and motivated Travel Coordination and Data Assistant.
This role focuses on maintaining and expanding a comprehensive hotel contact and metadata database, primarily through outbound hotel outreach and data entry. The position also supports customer service follow-ups, travel coordination, and various administrative tasks to ensure smooth operations and an improved guest experience.
Salary: Up to Php 60,000 depending on experience
The Benefits:
- Work From Home
- Attendance, Performance, and Referral Bonuses
- Paid Holidays and Time Offs
- Health Insurance Card
Must-Have:
- 2+ years coordinating group travel
- 1+ years experience supporting multiple executives / C-level teammates
- Experience with outbound calling at volume, great service level
- Basic to intermediate Excel/Sheets experience
- Exceptional written and verbal English communication skills
- Familiarity with GMail and slack for internal comms
Core Tasks:
- Add and maintain hotel metadata and contact data set for almost every hotel in North America through hotel calling
- Tasks may sometimes be on-demand and time-sensitive, depending on the need to fill gaps in the product dataset.
- The assistant will work through a large list and compile information over an extended period.
- The primary goal is to complete the project to build out the North America hotel group dataset.
- There is potential to expand the assistant’s role to support inventory management in other markets after this project is completed.
- Contact hotel partners when necessary to inquire about unanswered customer requests within their system
- Improve the product experience for customers by providing additional services like restaurant and activity bookings
- Perform administration / data entry / reporting work
- Other
- Liaising between executives and teams and coordinating travel arrangements
- Executive and team travel, meals, logistical planning, and support
- Assist with ad-hoc tasks as needed
Nice to Have:
- Very outgoing and personable in order to be successful in hotel partner discussions
- Experience with project management tools
- Experience contacting North American hotel groups for bookings and updates
Apply for this position
Required*