Travel Coordination & Data Assistant

Remote
Full Time
Mid Level

GrowthAssistant is seeking a skilled and motivated Travel Coordination and Data Assistant.
This role focuses on maintaining and expanding a comprehensive hotel contact and metadata database, primarily through outbound hotel outreach and data entry. The position also supports customer service follow-ups, travel coordination, and various administrative tasks to ensure smooth operations and an improved guest experience.

Salary: Up to Php 60,000 depending on experience
 

The Benefits:

  • Work From Home
  • Attendance, Performance, and Referral Bonuses
  • Paid Holidays and Time Offs
  • Health Insurance Card

Must-Have:

  • 2+ years coordinating group travel
  • 1+ years experience supporting multiple executives / C-level teammates
  • Experience with outbound calling at volume, great service level
  • Basic to intermediate Excel/Sheets experience
  • Exceptional written and verbal English communication skills
  • Familiarity with GMail and slack for internal comms 

Core Tasks:

  • Add and maintain hotel metadata and contact data set for almost every hotel in North America through hotel calling
    • Tasks may sometimes be on-demand and time-sensitive, depending on the need to fill gaps in the product dataset. 
    • The assistant will work through a large list and compile information over an extended period.
    • The primary goal is to complete the project to build out the North America hotel group dataset.
    • There is potential to expand the assistant’s role to support inventory management in other markets after this project is completed.
  • Contact hotel partners when necessary to inquire about unanswered customer requests within their system
  • Improve the product experience for customers by providing additional services like restaurant and activity bookings
  • Perform administration / data entry / reporting work
  • Other
    • Liaising between executives and teams and coordinating travel arrangements
    • Executive and team travel, meals, logistical planning, and support
    • Assist with ad-hoc tasks as needed

Nice to Have:

  • Very outgoing and personable in order to be successful in hotel partner discussions
  • Experience with project management tools
  • Experience contacting North American hotel groups for bookings and updates

 

Share

Apply for this position

Required*
Apply with
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Human Check*