E-Commerce Operations Specialist

Join GrowthAssistant as an E-Commerce Operations Specialist!

We’re looking for a detail-oriented E-Commerce Operations Specialist who can own the day-to-day management of our online store and ensure smooth operations across product catalogs, content updates, and subscriptions. This role is primarily focused on Shopify, with secondary exposure to Amazon, Walmart, and other marketplaces.

The ideal candidate is detail-oriented, organized, and comfortable working across multiple tools and teams to keep storefronts accurate, up to date, and optimized for sales. If you’re looking to grow your expertise in e-commerce operations and play a key role in scaling digital storefronts, this role is for you.


Salary Range:  PHP 55,000 - 65,000 per month

Note: Rate/Salary will depend on your current competencies matched to the position’s job description and requirements based on the assessment results.

The Benefits

• Work Set-up: Permanent Work From Home 
• Bonuses:  
  • Attendance Bonus of $ 25 for every monthly perfect attendance
  • Performance Bonus
  • Anniversary Bonus of PHP 5,000 for your 1st year in service and PHP 10,000 for 2 to 3 years in service 
  • Referral Bonus of $ 300 for every successful referral 
• Holiday Paid Time Off (PTO) for 7 days in a year
• Paid Time Offs (PTO) for 6 days in a year
• Healthcare Plan

🔑 Key Responsibilities
Shopify Operations (Primary Focus)

• Create, manage, and optimize the Shopify product catalog.
• Update product pages, landing pages, images, and copy directly in Shopify Admin (no coding required).
• Conduct visual QA to ensure pages and prototypes match design briefs before release.
• Remerchandise collections for improved browsing and conversion.
• Assist in managing Skio subscriptions and ensure smooth subscription workflows.
• Write, update, and maintain SOPs for catalog and storefront processes.

Marketplace Operations (Secondary Focus)

• Support Amazon Seller Central tasks such as catalog cleanup, listing updates, case filings, and promotions.
• Assist in Walmart or other marketplace operations when needed (content updates, account health monitoring, replenishment).
• Collaborate with the fulfillment team on inventory coordination across Shopify and marketplaces.

Fulfillment, QA & Reporting

• Assist with order fulfillment tasks to ensure smooth storefront operations.
• Run ad-hoc reporting and dashboards in Google Sheets/Excel for catalog, subscription, and sales performance.
• Track and log QA results, recurring issues, and catalog updates for visibility to stakeholders.
• Support audits of content accuracy, imagery, and product alignment.

✅ Must-Haves

• 2+ years of experience in Shopify operations/catalog management.
• Strong proficiency in Shopify Admin (adding products, updating collections, optimizing content).
• Basic–intermediate skills in Google Sheets/Excel (VLOOKUP, pivot tables, data formatting).
• Detail-oriented and systematic, with strong QA skills.
• Strong organizational and communication skills; able to maintain accurate documentation.
• Experience writing and updating SOPs.
• Amenable to working in any US time zone.

🌟 Nice-to-Haves

• Experience with Skio or other subscription tools.
• Familiarity with marketplaces (Amazon, Walmart, etc.).
• Experience with QA tools, Figma, Trello, or Asana.
• Basic exposure to Shopify apps (Klaviyo, Zapier, Bundles, Flows, etc.).
• E-commerce reporting or dashboarding experience.