GrowthAssistant (GA) Success Manager

Remote

Full Time

Experienced

GrowthAssistant (GA) Success Manager

💼 Department: GA Support Team
🕓 Schedule: Full-time, Permanent Work From Home
💰 Compensation: Starts at PHP 70,000 per month

About GrowthAssistant

At GrowthAssistant, we connect exceptional global talent with fast-growing U.S. companies — and we’re passionate about helping every Growth Assistant (GA) succeed.
As part of our Support/Core Team, you’ll be instrumental in ensuring each GA thrives in their client placement, grows in their role, and embodies the “GA Way.”

This is a people-centered, impact-driven role where leadership, coaching, and culture meet performance and growth.

The Role

As a GA Success Manager (GSM), you’ll be the driving force behind the success and development of Growth Assistants across multiple industries.
You’ll act as their coach, mentor, and advocate — working closely with Customer Success, Human Resources, and Operations to ensure satisfaction, retention, and excellence in performance.

What You’ll Do

💬 Coach and Support: Meet regularly with each Growth Assistant (typically 80+ in your book) to guide them through challenges, wins, and growth milestones.
🚀 Onboard and Train: Design and implement training and onboarding plans to ensure readiness and alignment with client expectations.
🤝 Champion the GA Way: Instill GA’s culture, core values, and commitment to excellence throughout the GA journey.
🎯 Drive Development: Conduct structured check-ins and reviews, provide candid feedback, and create actionable development plans.
📊 Measure Success: Report key people operations metrics and insights to the GA Experience Lead.
💡 Collaborate Cross-Functionally: Partner with Customer Success and HR to communicate feedback, surface training needs, and improve retention strategies.
🧩 Build & Optimize Systems: Help develop and enhance processes that scale training, engagement, and performance management across the organization.

What We’re Looking For

✅ 3+ years of experience as a trainer, coach, or people operations professional
✅ Proven success in building training plans and development programs
✅ Excellent communication and feedback delivery skills
✅ Experience creating systems and processes from scratch
✅ Analytical mindset with experience tracking and reporting people metrics
✅ Passion for leadership, development, and empowering others to succeed

Nice to Have

🎓 Background in marketing, operations, or organizational development
🌍 Experience with employee lifecycle management (onboarding → retention)
🧠 Exposure to learning and development program design
⚡ Comfortable managing multiple priorities in a fast-paced, global environment

🌟 Perks & Benefits

💻 Permanent Work From Home — enjoy stability and flexibility.
💸 Bonuses:
• Performance Bonus
• Anniversary Bonus
• Referral Bonus
🌴 Paid Benefits:
• US Holiday Pay
• Paid Time Off / Vacation Leave
• Mental Health Break / Sick Leave
• Parental Leave
❤️ Healthcare Plan
🌍 Career Growth — continuous upskilling and professional development.

Why You’ll Love Working at GrowthAssistant

You’ll join a mission-driven company that celebrates initiative, growth, and human connection.
Every day, you’ll make a direct impact on people’s success while shaping the future of remote work.

Join GrowthAssistant and help empower remote professionals to thrive worldwide.
👉 Apply now! Be the Lead, Coach, and Grow — the Driving Force Behind GrowthAssistant’s Global Talent Success.

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GrowthAssistant (GA) Success Manager

GrowthAssistant (GA) Success Manager

About GrowthAssistant

The Role

What You’ll Do

What We’re Looking For

Nice to Have

🌟 Perks & Benefits

Why You’ll Love Working at GrowthAssistant

Apply for this position