Shopify Documentation Assistant

Remote
Full Time
Mid Level

We are looking for a Shopify Assistant to join our growth marketing team in the US. This is a remote position. This teammate will assist with making sure newly acquired Shopify websites are properly running based on the company’s standards - This is a great opportunity for someone who wants to work with a well-established digital brand, and continue learning and growing during their career.

 

The Benefits:

  • Work From Home
  • Performance and Referral Bonuses
  • Paid US Holidays and Time Offs
  • Health Card

 

The Role:

Administrative - You will be working on organizing, preparing, coordinating, clean up data, manage Shopify inventory and managing various tasks and documents to support operations


Customer service - You will be taking care of our client’s customer by providing assistance via chat/email/phone. Having an empathetic ear will be ideal for this role
 

Influencer Marketing - You will manage influencer orders placed on the shopify store

 

Communication - You respond to communications in a timely manner, escalate and alert teams via Slack/phone/text when unexpected trends or errors are detected, scheduling team meetings

 

The Requirements

  • Must have +1 year(s) of experience managing/handling shopify websites from creation to order fullfillment
  • Must have experience with various online tools such as Klaviyo, Slack, Gorgias, and Shopify
  • Must have experience creating landing pages using designing tools such as Gempages, build.io, etc.
  • Must have good english communication skills (both written and verbal)
  • Must be able to follow agreed timeline and meet deadlines
  • Must have a solid understanding of Excel (leveraging pivot tables, vlookup, etc.)
  • Must be able to work on a graveyard shift
  • Must have experience working in a team setting with interdependent tasks
  • Able to thrive in a fast paced work environment
  • Strong Attention to details
  • Fast learner and willing to be trained

 

We are looking for someone who wants to grow as part of a team. Ideal candidates will have an eye for details, organized, desire to learn and grow, take on more responsibilities along the way!

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