Email Campaign Specialist (QA)

Remote
Full Time
DMA - Email
Experienced

GrowthAssistant is seeking an Email Campaign Specialist (QA) to develop and execute CRM strategies that drive merchant activation, onboarding, and education. This role involves managing cross-channel campaigns, performing QA testing, analyzing performance metrics, and collaborating with cross-functional teams. Proficiency in CRM systems, along with skills in HTML and SQL, is preferred.

This is a great opportunity for someone who wants to work with a growing brand and wants continuous learning and growth during their career.

Growth Assistant benefits include:
🏠 Work-from-home setup
🎉 Paid holidays
💼 Health insurance
🏖️ PTO
📚 Training opportunities

The Schedule:

  • 9 AM - 5 PM EST 

The Role:

  • Execute CRM strategies to activate, onboard, and educate merchants throughout their lifecycle.
  • Support end-to-end development and execution of cross-channel campaigns, including driving the creative and review process.
  • Develop and support the strategy and framework for rapid testing in CRM channels.
  • Analyze campaign results, develop benchmarks, and create and share regular performance reports.
  • Establish strong working relationships with cross-functional stakeholders in Product, Operations, Analytics, Sales, and Marketing teams.

The Requirements:

  • 3+ years of experience with Salesforce Marketing Cloud and other email service providers (ESPs).
  • 3+ years of experience in QA-specific tasks for CRM platforms, including email testing, push notifications, in-app messaging, and promo codes.
  • Proficiency with Iterable (or similar tools), Slack, G-Suite, and various CRM systems (e.g., Hubspot, Marketo Engage, Klaviyo, Braze, Pardot, ActiveCampaign).
  • Proficiency in HTML, SQL, and Google Sheets, with experience in reviewing, updating, and scheduling digital campaigns.

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