Billing or RCM Support Specialist
GrowthAssistant is looking for a Billing / Revenue Cycle Management (RCM) Support Specialist to join our expanding healthcare operations team. You’ll be part of a high-performing group that ensures accurate insurance verification, clean claims processing, and reliable patient billing — critical to the overall patient experience.
If you’re detail-oriented, organized, and thrive in a fast-paced healthcare environment, this role is for you.
📍 Remote – Full-Time (US Time Zones)
💰 PHP 50,000 – 80,000/month (₱) 
🕐 9 AM – 6 PM EST (flexible to PST)
 
🌟 What You’ll Do
Verification of Benefits (VOB)
- Review and verify patient insurance information before appointments. 
- Confirm eligibility, coverage, deductibles, co-pays, and pre-authorizations. 
- Accurately document benefit details in the EMR system for provider reference. 
Claims & Billing Support
- Prepare and submit clean claims through payer portals or billing tools. 
- Track claim statuses, follow up on denials, and process resubmissions. 
- Support payment posting, adjustments, and refund reconciliations. 
Revenue Cycle Operations
- Maintain accurate billing and benefits records in spreadsheets and EMR systems. 
- Generate reports on outstanding claims, denials, and collections. 
- Support audits, compliance checks, and special billing projects. 
Collaboration & Communication
- Work closely with clinical, finance, and operations teams to resolve billing issues. 
- Communicate updates promptly and professionally across teams. 
💼 What We’re Looking For
Must-Haves:
- 2+ years of experience in medical billing, RCM support, or healthcare admin. 
- 1+ year hands-on experience with Verification of Benefits (VOB) for U.S. insurance providers. 
- Familiar with payer portals (Aetna, UHC, Availity, etc.) and claim submission tools. 
- Strong understanding of healthcare terminology, EOBs, co-pays, and deductibles. 
- Exceptional attention to detail — able to complete ~50 VOBs per day. 
- Proficient in Zendesk, Slack, Google Workspace, and Google Sheets/MS Excel. 
- Prior HIPAA compliance experience and understanding of patient confidentiality. 
Nice-to-Haves:
- Experience with OpenEPM or similar EMR systems. 
- Exposure to startups or rapidly scaling healthcare organizations. 
🚀 What Success Looks Like
- Meeting daily VOB completion and accuracy targets. 
- Collaborating effectively with billing managers and team leads. 
- Maintaining organized, compliant, and error-free records. 
- Showing adaptability and ownership in a dynamic environment. 
🎁 GrowthAssistant Perks & Benefits
- 💻 Permanent Work From Home — enjoy stability and flexibility. 
- 💸 Bonuses: - $25 Attendance Bonus (monthly) 
- Performance Bonus 
- Anniversary Bonus — ₱5,000 (1st year) | ₱10,000 (2nd–4th year) 
- $300 Referral Bonus 
 
- 🌴 US Holiday Pay – 7 days per year 
- 🌴 Paid Time Off – 6 days per year 
- ❤️ Healthcare Plan 
- 🌍 Career Growth – Continuous upskilling and professional development through GA. 
Join GrowthAssistant and become part of a remote-first, people-centered community that values accuracy, reliability, and growth. Your expertise will directly help healthcare teams provide better patient care.
👉 Apply now and build a long-term career with one of the fastest-growing global teams in healthcare operations.
