Billing or RCM Support Specialist

Remote

Full Time

Mid Level

GrowthAssistant is looking for a Billing / Revenue Cycle Management (RCM) Support Specialist to join our expanding healthcare operations team. You’ll be part of a high-performing group that ensures accurate insurance verification, clean claims processing, and reliable patient billing — critical to the overall patient experience.

If you’re detail-oriented, organized, and thrive in a fast-paced healthcare environment, this role is for you.

📍 Remote – Full-Time (US Time Zones)
💰 PHP 50,000 – 80,000/month (₱)
🕐 9 AM – 6 PM EST (flexible to PST)

🌟 What You’ll Do

Verification of Benefits (VOB)

Review and verify patient insurance information before appointments.
Confirm eligibility, coverage, deductibles, co-pays, and pre-authorizations.
Accurately document benefit details in the EMR system for provider reference.

Claims & Billing Support

Prepare and submit clean claims through payer portals or billing tools.
Track claim statuses, follow up on denials, and process resubmissions.
Support payment posting, adjustments, and refund reconciliations.

Revenue Cycle Operations

Maintain accurate billing and benefits records in spreadsheets and EMR systems.
Generate reports on outstanding claims, denials, and collections.
Support audits, compliance checks, and special billing projects.

Collaboration & Communication

Work closely with clinical, finance, and operations teams to resolve billing issues.
Communicate updates promptly and professionally across teams.

💼 What We’re Looking For

Must-Haves:

2+ years of experience in medical billing, RCM support, or healthcare admin.
1+ year hands-on experience with Verification of Benefits (VOB) for U.S. insurance providers.
Familiar with payer portals (Aetna, UHC, Availity, etc.) and claim submission tools.
Strong understanding of healthcare terminology, EOBs, co-pays, and deductibles.
Exceptional attention to detail — able to complete ~50 VOBs per day.
Proficient in Zendesk, Slack, Google Workspace, and Google Sheets/MS Excel.
Prior HIPAA compliance experience and understanding of patient confidentiality.

Nice-to-Haves:

Experience with OpenEPM or similar EMR systems.
Exposure to startups or rapidly scaling healthcare organizations.

🚀 What Success Looks Like

Meeting daily VOB completion and accuracy targets.
Collaborating effectively with billing managers and team leads.
Maintaining organized, compliant, and error-free records.
Showing adaptability and ownership in a dynamic environment.

🎁 GrowthAssistant Perks & Benefits

💻 Permanent Work From Home — enjoy stability and flexibility.
💸 Bonuses:
- $25 Attendance Bonus (monthly)
- Performance Bonus
- Anniversary Bonus — ₱5,000 (1st year) | ₱10,000 (2nd–4th year)
- $300 Referral Bonus
🌴 US Holiday Pay – 7 days per year
🌴 Paid Time Off – 6 days per year
❤️ Healthcare Plan
🌍 Career Growth – Continuous upskilling and professional development through GA.

Join GrowthAssistant and become part of a remote-first, people-centered community that values accuracy, reliability, and growth. Your expertise will directly help healthcare teams provide better patient care.

👉 Apply now and build a long-term career with one of the fastest-growing global teams in healthcare operations.

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